What should I do if I receive a defective product?

If you receive a defective product from Leggett & Platt, it is important to take a few steps to address the issue effectively. First, carefully review the return policy specific to the product you purchased, as it often outlines the procedure for handling defects or returns. Typically, you should document the defect by taking photographs and noting any relevant details about the issue. Then, reach out to the retailer or distributor from whom you purchased the product, as they may have specific instructions on how to proceed. Additionally, check the Leggett & Platt website, as it may provide further information regarding their warranty policy and customer service contacts. If applicable, be prepared to provide proof of purchase, as this will support your claim. Ensuring you follow the outlined procedures will help facilitate a resolution to your situation.