What is your return policy?

Asked a year ago
Our return policy at Leatherbagsandmore.com is designed to ensure customer satisfaction and hassle-free returns. We understand that sometimes products may not meet expectations, so we offer a generous 30-day return window from the date of purchase. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Customers can initiate a return by contacting our customer service team, who will guide them through the process and provide a return authorization number. Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item. Once the returned item is received and inspected, a refund will be issued to the original payment method within a reasonable timeframe. Please note that personalized or customized items are not eligible for return unless they are defective. For more information, please refer to our detailed return policy on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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