Our return policy at Laylagrayce.com ensures customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return process. We accept returns within 30 days of the delivery date for most items. Please note that personalized items, final sale products, and international orders are non-returnable.
To initiate a return, simply contact our customer service team with your order details. Our team will guide you through the process and provide you with a return authorization number. The item must be in its original condition and packaging for a full refund.
Return shipping costs are the responsibility of the customer, except in cases of damaged or defective products. Once the return is received and inspected, we will issue a refund to your original payment method within 10 business days.
For any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team.
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