What is Lavera's return policy?

Lavera's return policy allows customers to return any unused, unopened products within 30 days of purchase for a full refund. We strive to ensure customer satisfaction and offer this generous policy to ensure that our customers are happy with their purchases. Items must be in their original packaging, and customers are responsible for return shipping costs unless the product was damaged or incorrectly shipped. To initiate a return, customers can contact our customer service team for assistance. Refunds will be issued to the original form of payment and may take up to 10 business days to process. At Lavera, we value our customers' trust and want to make their shopping experience as hassle-free as possible.