What should I do if I received the wrong item?

If a customer receives the wrong item from LandofNod.com, there are several steps they can take to resolve the situation effectively. First, it is recommended to carefully review the packing slip or invoice included with the order to confirm the discrepancy. Next, the customer should gather any relevant information, such as the order number, item descriptions, and any photographs of the received item if applicable. It is often helpful to visit the LandofNod.com website, where there may be updated guidelines or information regarding their return and exchange policies. Typically, there are instructions for initiating a return or exchange process directly online. This could include filling out a return form or accessing a customer service section. If needed, the customer may find additional support links or contact methods on the website for further assistance. Following these steps can usually lead to a prompt and satisfactory solution to receiving the wrong item.