What is your return policy for lamps?

LampsPlus.com offers a flexible return policy that is designed to ensure customer satisfaction. Customers have the opportunity to return most items within sixty days of their original purchase date. It is important to note that the items must be in the same condition as they were received, and all original packaging and materials should be included to facilitate a smooth return process. For returned lamps, customers typically are responsible for the shipping costs associated with sending the item back, unless the return is due to an error made by the company or if the item is defective. In such cases, LampsPlus.com usually provides a prepaid return label to make the process easier for the customer. Additionally, there are certain items that may be subject to different return policies. For example, custom or special-order items might have specific stipulations, and it is advisable to review those details before making a purchase. To ensure that all the latest information is available, customers are encouraged to look on the LampsPlus.com website for the most current and detailed return policy information, as policies can evolve over time. Being informed about the terms will help customers make the best choices and navigate the return process smoothly if needed.