What is the return policy for LakeshoreLearning.com?

The return policy for LakeshoreLearning.com allows customers to return items within 90 days of purchase for a full refund or exchange. The returned items must be in their original condition and packaging, with all tags and labels intact. Returns can be made either in-store or by mail, and customers are responsible for any return shipping charges. If the return is due to a manufacturing defect, LakeshoreLearning.com will cover the cost of return shipping. However, personalized or customized items, digital products, and opened software cannot be returned unless they are defective. Refunds will be issued to the original form of payment, and it may take up to 14 days for the refund to be processed.