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What is the return policy?

Asked 2 years ago
Knox Company generally aims to ensure customer satisfaction with their products and services. While the specific return policy may vary based on the type of product and the purchasing agreement, it typically allows for returns within a specified time frame, usually ranging from thirty to ninety days after the purchase. The items must be in their original condition, which generally means unused, undamaged, and in the original packaging with all included accessories and documentation. To initiate a return, customers may be required to provide proof of purchase, which could include receipts or confirmation emails. It is important to note that some products might be excluded from the return policy, particularly those that are custom-made, special orders, or clearance items. For the most accurate and detailed information regarding returns and any corresponding procedures, it is advisable to check the current web page dedicated to the return policy on the Knox Company website. This section will provide insights into specific time frames, conditions for returns, and instructions on how to process a return. Reviewing this information will help ensure a smooth return experience and will clarify any potential questions that may arise.
Answered Aug 2nd 2025

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