What is your return policy?

Our return policy at Kitsel.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 30-day return policy, allowing customers to return any item within 30 days of purchase for a full refund or exchange. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please note that items must be in their original condition, unworn, and with all tags attached for a refund or exchange. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end. We strive to process returns quickly, typically within 5-7 business days after receiving the returned item.