Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but it is dependent on the status of the order. If your order has not yet been processed for shipment, you may be able to cancel or make changes by contacting our customer service team as soon as possible. However, if your order has already been processed for shipment, it cannot be canceled or changed. In such cases, you may have to wait until the order is delivered to you and then initiate a return or exchange process. It is important to note that cancellation or changes to personalized or custom-made items may not be possible once production has started. We recommend contacting our customer service team for further assistance regarding your specific order.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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