Can I return or exchange an item?

Yes, you can return or exchange an item purchased from Kidseroo.com within 30 days of delivery. We want to ensure your complete satisfaction with your purchase. To initiate a return or exchange, please contact our customer service team who will guide you through the process. All returned items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase. Please note that certain items, such as personalized or custom-made products, may not be eligible for return or exchange unless they arrive damaged or defective. Our goal is to make the return or exchange process as simple and hassle-free as possible for you.