What should I do if I experience a power outage?

If you experience a power outage, it is essential to first ensure your safety and the safety of others around you. Begin by checking if the outage is limited to your home or if it is a more widespread issue. You can do this by looking at neighboring homes to see if their lights are on. If the issue appears to be isolated to your residence, check your circuit breaker or fuse box to see if a breaker has tripped or a fuse has blown. Resetting the breaker or replacing the fuse may restore power. If you find that the outage is affecting your entire neighborhood or surrounding area, Kenergy generally encourages customers to report the outage if they have not already done so. This helps alert the company and initiates their response efforts. It is advisable to visit the Kenergy website for the latest updates, estimated restoration times, or to utilize any available outage reporting tools online. While waiting for power to be restored, it is wise to minimize the use of candles for light to prevent fire hazards. Utilizing flashlights and other battery-operated lighting sources is a safer option. Additionally, if the outage extends for a prolonged period, ensure that perishable food items in your refrigerator and freezer are managed appropriately to prevent spoilage. Keeping a battery-powered radio on hand can also provide updates on the situation.