What is your cancellation policy?
Our cancellation policy at Keepitpoppin.com is as follows: customers are able to cancel their order within 24 hours of placing it for a full refund. Once this 24-hour window has passed, the cancellation will not be accepted, and the customer will no longer be eligible for a refund. This policy is in place to ensure that we can process orders efficiently and meet our commitments to other customers. We understand that circumstances may change, and if an unplanned event occurs after the 24-hour cancellation period, we encourage customers to contact our customer service team to discuss possible options. We always strive to provide the best possible experience for our customers and will do our best to accommodate any exceptional cases.
Answered May 3, 2024
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