What is the return policy?
Our return policy at Justbenice.com is designed to ensure our customers have a hassle-free shopping experience. We offer a 30-day return period for all unused and undamaged items. If you're not satisfied with your purchase, simply contact our customer support team within 30 days of receipt to initiate the return process. We will provide you with a return authorization number and guide you through the necessary steps. Please ensure that the items you wish to return are in their original packaging with all tags attached. Once we receive the returned item, our team will inspect it for eligibility. If approved, you will receive either a refund or store credit, depending on your preference. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer, unless the return was due to an error on our part.
Answered May 3, 2024
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