What is your return policy?

Our return policy at JumpingBalls.com is designed to ensure customer satisfaction. We offer a hassle-free return process for unopened and unused products within 30 days of purchase. If you are dissatisfied with your purchase or if there is a defect in the product, we will gladly provide a refund or exchange. Simply contact our customer support team with your order details, and they will guide you through the return process. However, please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Rest assured, we strive to address all customer concerns promptly and aim to make the return experience as convenient as possible.