What is the return policy for products purchased from Johnson Controls, Inc.?

Johnson Controls, Inc. has a comprehensive return policy that ensures customer satisfaction. Within 30 days of purchase, customers can return products for a full refund or exchange. The item must be in its original condition and packaging. Customers must provide the receipt or proof of purchase. However, certain exclusions may apply, such as custom-made or special-order products. To initiate a return, customers can contact our customer support team who will guide them through the process. Additionally, if the product is defective or damaged upon arrival, Johnson Controls, Inc. will cover the return shipping costs. We strive to provide hassle-free returns and prioritize customer experience.