What is your return policy?
Our return policy at Joearmory.com is designed to provide our customers with a hassle-free experience. If you are not completely satisfied with your purchase, we offer a 30-day return window from the date of delivery. To be eligible for a return, the item must be unused and in its original condition, accompanied by the receipt or proof of purchase. We do not accept returns on customized or personalized products unless they are defective. Returns can be processed for a refund, exchange, or store credit based on your preference. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs. For further details on our return process and any exceptions, please refer to our Returns & Exchanges page on our website.
Answered May 3, 2024
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