What is your return policy?

The return policy of Joearmory.com is designed to ensure customer satisfaction while providing clear guidelines for returning products. Customers are generally allowed to return items within a specific period after receiving their order, typically set at thirty days. However, it is important to note that certain conditions must be met for a return to be processed. Firstly, items should be in their original condition, which means they should be unused and unharmed, with all original packaging and tags intact. If the item has been used or is damaged in any way, it may not qualify for a return. Furthermore, some specific categories of items might be non-returnable, especially if they are deemed personal items or have been customized in any way. It is crucial to review the details on the current website page to understand which items are eligible for return. In most cases, the return shipping cost is typically the responsibility of the customer unless the return is due to an error made by the company, such as sending the wrong item. After the returned item is received and inspected, a refund or store credit will be processed based on the original payment method or the preferred method chosen by the customer. For specific conditions, processes, and information on how to initiate a return, including any necessary authorization numbers or forms, it is always best to look at the return policy section on the Joearmory.com website. This will provide the most accurate and up-to-date information tailored to the specific items purchased. Remember, understanding the return policy thoroughly can help in making informed decisions and ensuring a smooth experience.