Can I cancel or change my order after it has been placed?
Unfortunately, once an order has been placed on Jildorshoes.com, it cannot be canceled or changed. This is because our team works efficiently to process and ship orders as quickly as possible. We understand that mistakes or changes in plans can occur, but we encourage customers to carefully review their orders before finalizing the purchase. Additionally, we have a hassle-free return policy in place that allows customers to return unwanted items for a refund within 30 days of the purchase date. For more information on our returns and exchange policy, please refer to our dedicated section on the website.
Answered Nov 2, 2023
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