What happens if my order arrives damaged?

Asked a year ago
If your order arrives damaged, don't worry, we've got you covered. At Jcmotors.com, customer satisfaction is our top priority. In the unfortunate event of your order being damaged during transit, we offer a hassle-free return and exchange policy. Simply contact our dedicated customer support team within 48 hours of receiving the damaged item, and we will guide you through the easy return process. We may request additional information or photos to assist in resolving the issue promptly. Once we confirm the damage, we will either arrange for a replacement to be shipped out to you or issue a refund, depending on your preference. Rest assured, we will do everything possible to make things right and ensure you're fully satisfied with your purchase from Jcmotors.com.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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