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What is the process for exchanging an item?

Asked 2 years ago
Exchanging an item with Jasmine USA Clothing typically involves a straightforward process, although specific steps can vary depending on their current policies. Generally, if a customer wishes to exchange an item, they should first ensure that the item is eligible for return or exchange. This often means that the item should be unworn, unwashed, and in its original packaging with tags attached. Next, customers usually will need to locate the exchange form on the Jasmine USA Clothing website or within their original order confirmation email. This form will provide guidance on how to proceed with the exchange. Customers are commonly required to fill out the form, indicating the item they wish to exchange and specifying the new item they would like to receive in return. Shipping the original item back may also be necessary, so it is advisable to check whether the customer is responsible for return shipping costs or if they will be covered by Jasmine USA Clothing. Finally, customers should stay informed about any timelines for processing the exchange, which are often outlined on the website. For the most accurate and detailed information, visiting the Jasmine USA Clothing website would be beneficial.
Answered Aug 23rd 2025

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