What is the return policy?

Asked 6 months ago
Our return policy at Jacoclothing.com is designed to ensure customer satisfaction. We offer a hassle-free return process, allowing you to return any item within 30 days of purchase for a full refund or exchange. To initiate the return, simply contact our customer service team with your order details, and they will provide you with a return authorization number. Please make sure that the item is in its original condition, unworn, and with all tags attached. Once we receive the returned item, our team will inspect it and process the refund or exchange promptly. The refund will be issued to your original payment method, and any exchanged item will be shipped to you free of charge. Please note that the customer is responsible for the return shipping costs, except in cases where the item is defective or incorrect. For any further questions or concerns regarding our return policy, please do not hesitate to reach out to our customer service team, who will be glad to assist you.
Answered Nov 2, 2023

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