Can I cancel my order?
Yes, you can cancel your order on Ithrough.com. We understand that circumstances may change, and we aim to provide a hassle-free shopping experience. To cancel your order, please log in to your account and navigate to the "Order History" section. Locate the specific order you want to cancel and click on the "Cancel Order" button. It's important to note that you can only cancel an order if it has not been shipped yet. If the order has already been dispatched, you will need to return the items following our return policy. Once your cancellation request is approved, we will refund the full amount to your original payment method. Feel free to reach out to our customer support team if you have any further questions or need assistance with your order cancellation.
Answered May 3, 2024
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