Can I exchange an item?
Yes, we offer exchanges for items purchased from Isabellaoliver.com. If you are not fully satisfied with your purchase or require a different size, color, or style, you can request an exchange within 30 days of the original purchase. To initiate the exchange process, please contact our customer service team or utilize the online exchange portal on our website. Once your request is received, we will provide you with a return label and instructions for sending back the item. The exchanged item will be shipped to you once we receive and process the returned item. Please note that the exchanged item must be in unused and original condition with all tags attached. Certain restrictions may apply, so we recommend checking our exchange policy for further details.
Answered Nov 2, 2023
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