What is your return policy?

Asked a year ago
Our return policy aims to ensure customer satisfaction and hassle-free shopping experience. If you are not satisfied with your purchase from Isabellacatalog.com, we accept returns within 30 days of delivery. Please note that all returned items must be in their original condition with tags attached, unworn, unwashed, and free from any damage. To initiate a return, simply contact our customer service team with your order details and reason for return. Once your return is approved, you will receive a prepaid return label to easily send the item back. Upon receipt, we will inspect the returned item and issue a refund to your original payment method. Shipping costs are non-refundable, and any return shipping fees will be deducted from your refund. For more detailed information regarding our return policy, please refer to our Returns & Exchanges page on our website.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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