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What happens if I have a power outage as an Iresa customer?

Asked 3 months ago
If an Iresa customer experiences a power outage, Iresa Limited does not directly manage power supplies, as they are primarily a supplier of electricity and energy services. In the event of a power outage, customers are typically advised to contact their local distribution network operator (DNO), not Iresa, as the DNO is responsible for maintaining and repairing the power infrastructure. Customers can often find information about their specific DNO on their energy bills or through a quick search online. Additionally, customers should ensure that they report any outages to their DNO promptly to facilitate a swift resolution to the issue. While Iresa strives to provide excellent customer service and support, they focus on billing and energy supply issues rather than the physical delivery of power. For more specific assistance, it may be beneficial to visit Iresa's website for more information.
Answered Sep 18th 2025

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