What is your return policy?

Our return policy at Inthecompanyofdogs.com allows customers to easily return any item within 30 days of purchase, for any reason. It is important to note that we only accept returns of products that are in their original and unused condition, with all original packaging and tags intact. Returns can be made either by mail or at any of our retail store locations. If returning by mail, customers are responsible for the shipping costs, unless the item received was defective or damaged. Once we receive the returned item, a refund will be issued back to the original form of payment within 5-7 business days. For further details or assistance with the return process, customers can reach out to our customer service team through phone or email.