What happens if I miss a payment?
Asked a year ago
If you happen to miss a payment with Infinite Energy, we understand that circumstances can sometimes be beyond your control. In such cases, we encourage you to contact our customer service team as soon as possible. We offer a grace period to rectify any missed payments. However, if the payment is not made within the grace period, late fees may be applied to your account. If the missed payment persists, it may result in a discontinuation of service. Our priority is to work with our customers to find a resolution, so we urge you to reach out to us so we can assist you in avoiding any disruption in your energy supply.
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