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What should I do if I receive a damaged or incorrect item?

Asked 2 years ago
If a customer receives a damaged or incorrect item from Impressionslast.com, the first step is to review the return policy provided on their website. This policy typically outlines the procedures for handling such situations, including the time frame in which customers should report issues and the types of documentation that may be required, such as photographs of the damaged item. It is important to take clear pictures of the damaged product as this may be necessary for the return or exchange process. Customers should also keep all original packaging until the issue is resolved, as this may be required for returns. Once all necessary information is compiled, customers should visit the current web page to find the appropriate contact details or return form to officially report the issue and initiate a return or exchange. Many companies, including Impressionslast.com, aim to address these concerns efficiently to ensure customer satisfaction. Therefore, acting quickly and following their outlined procedures will often lead to a satisfactory resolution.
Answered Sep 28th 2025

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