What is your return policy?

Our return policy at Impactguns.com allows customers to return their purchases within 30 days of delivery, provided the item is in its original condition and packaging. We offer a full refund, excluding shipping costs, upon successful return. However, certain products, such as firearms and ammunition, are non-returnable due to legal regulations and safety concerns. Customers are responsible for all return shipping costs, unless the return is a result of an error on our part. Prior to returning any item, customers must contact our customer service team to obtain a Return Authorization (RA) number. It is important to carefully read and understand our return policy before making a purchase, as it ensures a hassle-free return experience.