What is your return policy?

Our return policy at Imagetoner.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 7 days of delivery. All returned items must be in their original condition and packaging, unused and unopened. We offer a refund or exchange, depending on the customer's preference. However, please note that a restocking fee may apply for certain products. Furthermore, it is important to contact our customer service team before initiating a return to obtain a return merchandise authorization (RMA) number. This RMA number should be clearly marked on the outside of the returned package. We strive to resolve any issues promptly and provide a hassle-free return experience.