What is your return policy?
At Icyclesusa.com, we aim to provide customer satisfaction with every purchase. Therefore, we offer a hassle-free return policy to ensure your peace of mind. If you are not entirely satisfied with your order, you may return it within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. Additionally, proof of purchase must be provided. Once your return is received and inspected, we will issue a refund to the original payment method used for the purchase. Please note that return shipping costs are the responsibility of the customer, unless the item received was damaged or defective. For further details and to initiate a return, please contact our customer support team.
Answered May 3, 2024
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