What is the return policy for ice machines?

At Icemachinesplus.com, we understand that customer satisfaction is paramount, and we strive to ensure that every purchase meets your expectations. Should you need to return an ice machine, our return policy is designed to facilitate a hassle-free experience. Within 14 days of receiving your order, you can initiate a return by contacting our customer service team. The ice machine must be in its original condition, unopened, and unused, with all packaging and accessories intact. Please note that returns may be subject to a restocking fee, and the customer is responsible for any return shipping costs. However, if the return is due to a defective or damaged unit, we will cover the return shipping fees. Our team is available to guide you through the return process and address any concerns you may have.