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Can I return an item purchased online to a Hudson's Bay store?

Asked 3 months ago
Yes, items purchased online from Hudson's Bay can generally be returned to a physical Hudson's Bay store. This is often a convenient option for customers who prefer to return items in person rather than shipping them back. However, it is important to ensure that the item is in its original condition, with tags still attached if applicable. It is also wise to have the order confirmation or receipt on hand to facilitate the return process at the store. Additionally, there may be some exceptions to the return policy for certain types of items. For specific details on the return policy, including any potential changes or conditions, it may be beneficial to check the current web page dedicated to returns and exchanges on Hudson's Bay's official site.
Answered Aug 24th 2025

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