What is your return policy?

Asked a year ago
Our return policy at Houseofnutrition.com allows customers to return any unopened items within 30 days of purchase for a full refund. We understand that sometimes products may not meet your expectations, and we want to ensure customer satisfaction. To initiate a return, simply contact our customer service team with your order number and reason for returning. Once approved, we will provide you with a return merchandise authorization (RMA) number and instructions on how to proceed. Please note that opened or used items are not eligible for return, unless they are defective or damaged. Additionally, original shipping charges are non-refundable, and customers are responsible for return shipping fees. We strive to process refunds promptly after receiving the returned items. For further details or any specific concerns, please refer to our full return policy on our website or reach out to our customer service team.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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