What is the return policy?

Hourglassangel.com has a clear and customer-friendly return policy that aims to ensure satisfaction with every purchase. Generally, items purchased from Hourglass Angel can be returned within a specified time frame, typically within thirty days from the date of delivery. However, it is important to note that certain items may be subject to specific conditions regarding returns, including the requirement that they must be unworn, unused, and in their original packaging with all tags attached. When returning products, customers are usually required to include a valid proof of purchase, such as an order confirmation or receipt, to facilitate the return process. It is also possible that customers will be responsible for return shipping costs unless the return is due to an error on the part of Hourglass Angel or a defective item. For exchanges, customers may need to place a new order for the desired item and then return the original item separately if it does not meet their needs. To ensure a smooth return experience, it is advisable for customers to refer to the specific details outlined on the Hourglass Angel website or the packaging they received. For the most accurate and up-to-date information on the return policy, including any exceptions or additional requirements, customers should visit the Hourglass Angel website directly. There, they will find comprehensive details to guide them through the returns process, tailored to their unique situations.