What is your return policy?

Asked 6 months ago
Our return policy at Homecinemacenter.com allows customers to return most items within 30 days of delivery for a refund. However, there are some exceptions which include custom-made or personalized products, as well as furniture items that have been assembled or used. To initiate a return, customers must contact our customer service team to request a return authorization number. It is important to note that the customer is responsible for all return shipping costs unless the item received was damaged or defective. Once the returned item is received and inspected at our warehouse, a refund will be issued to the original payment method within a reasonable timeframe. For further details and specific instructions, please refer to our Returns and Refunds policy on our website.
Answered Nov 2, 2023

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