What is the return policy?

Our return policy at Homeandpatiodecorcenter.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you can return the item within 30 days of delivery for a refund or exchange. To qualify for a return, the product must be unused, in its original packaging, and in the same condition as when it was received. We cannot accept returns on personalized or custom-made items, as well as perishable goods. Additionally, certain items such as mattresses, bedding, and personal hygiene products cannot be returned for health and safety reasons. To initiate a return, simply contact our customer service team and provide your order details. Please note that return shipping fees may apply, and refunds will be issued upon receipt and inspection of the returned item. Rest assured, we strive to provide excellent customer service and ensure a seamless return process.