What is your return policy?

Home Direct offers a convenient and hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the product within 30 days of purchase. Simply contact our customer service team via phone or email to initiate the return process. Please ensure that the item is unused, unwashed, and in its original packaging for a smooth return. Once we receive and inspect the product, we will issue a refund to your original payment method. Please note that certain items such as customized or personalized products and perishable goods are not eligible for return. For more detailed information on our return policy, please refer to our Returns and Exchanges page on our website or contact our customer service team. At Home Direct, we strive to provide excellent customer service and ensure your satisfaction with our products.