What is the return policy?

Asked a year ago
Our return policy at Hisroom.com allows customers to return any unused and unwashed items within 30 days of purchase for a full refund or exchange. Items must be in their original packaging with all tags attached. We understand that finding the right fit and style is important, so we want to make the return process as hassle-free as possible. To initiate a return, customers can simply log into their account, select the item they wish to return, and follow the provided instructions. Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective. Once the returned items have been received and inspected, refunds will be processed within 5-7 business days. We strive to ensure complete customer satisfaction with every purchase, and our return policy reflects our commitment to providing exceptional service.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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