What is your return policy?

Our return policy at Highplainsbison.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. Please note that returned items must be in their original condition with all tags and packaging intact. We cannot accept returns for items that have been used, altered, or damaged by the customer. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please allow 7-10 business days for the refund to be processed after we receive the returned item.