What is your return policy?

Our return policy at Hibridal.com strives to provide customer satisfaction and hassle-free shopping experience. We understand that purchasing online can be challenging, and we are committed to ensuring our customers are pleased with their orders. If for any reason you are not entirely satisfied with your purchase, we accept returns within 30 days of delivery. To be eligible for a return, the item must be unused and in its original condition with all tags and packaging intact. However, certain items including swimwear, personalized products, and final sale items are not eligible for returns. Additionally, customers are responsible for return shipping fees, except in the case of a defective or wrong item received. For further details, please refer to our "Returns and Exchanges" section on our website.