What is the refund policy for premium membership?

Asked a year ago
At HerpEden.com, we offer a straightforward refund policy for our premium membership. If, within 30 days of purchasing a premium membership, you find yourself unsatisfied with our services, we are more than happy to provide a full refund. Simply contact our customer support team, and they will assist you with the refund process promptly. It's important to note that refunds can only be issued if you have not accessed any premium content during this period. We strive to ensure your complete satisfaction and aim to resolve any concerns or issues you may have. Feel free to reach out to us if you require any further assistance regarding our premium membership refund policy.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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