What is your return policy?

Asked 6 months ago
Our return policy at Herbspro.com is designed to ensure customer satisfaction and allow for hassle-free returns. We understand that circumstances may arise where a product needs to be returned, and we aim to accommodate such cases. Customers can return unopened and resalable items within 30 days of the purchase date for a full refund, excluding shipping fees. Additionally, products that are damaged or defective can be returned with no restocking fee, provided that the issue is reported within 72 hours of receiving the product. To initiate a return, customers can contact our customer service team for further assistance. We strive to provide exceptional service and make our return process as convenient and efficient as possible for our valued customers.
Answered Nov 2, 2023

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