What is the policy on damaged or defective items from Heavenly Treasures?

Heavenly Treasures has a clear policy regarding damaged or defective items aimed at ensuring customer satisfaction. If a customer receives an item that is damaged or found to be defective, it is important to check the current policies outlined on their website. Typically, Heavenly Treasures provides options for returns or exchanges for such items, which helps customers resolve issues promptly. Customers are usually required to report any damages or defects within a specific timeframe after receiving their orders. This timeframe could vary, so reviewing the details on the website would be beneficial. In many cases, customers may be asked to provide photographic evidence of the damage or defect to expedite the process of returning the item. Once the return request is approved, customers can expect to receive instructions on how to return the affected items. After the items are received and inspected, customers are generally offered a full refund or a replacement, depending on preference and stock availability. For the most accurate and up-to-date information regarding this policy, customers should visit the relevant section of Heavenly Treasures' website.