What is the return policy for heaters purchased on Heater-home.com?

The return policy for heaters purchased on Heater-home.com allows for hassle-free returns within 30 days of the purchase date. Customers may return the item for a refund or exchange provided it is in its original condition and packaging. It is essential to retain the original receipt as proof of purchase. For defective products or if an incorrect item was shipped, customers must notify Heater-home.com within 48 hours of delivery to qualify for a prepaid return label. The refund will be issued using the original payment method, excluding any shipping charges. However, if the return is not due to an error on Heater-home.com's part, customers will be responsible for return shipping costs. The return policy aims to ensure customer satisfaction by providing a straightforward process for returning or exchanging heaters.