What if my package is damaged or lost during shipping?

If your package arrives damaged or is lost during shipping, we understand your concern and will gladly assist you. Please contact our customer service immediately with your order details and provide any necessary information and images of the damaged package. Our dedicated team will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as quickly as possible. Rest assured, we have comprehensive insurance coverage for all our shipments, allowing us to address these situations promptly. Your satisfaction is our top priority, and we will make every effort to make things right.