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What should I do if I receive a damaged product?

Asked 2 months ago
If a customer receives a damaged product from Health Formula, Inc., it is important to take prompt action to resolve the issue. First, one should carefully document the damage by taking photographs of the product and its packaging. This documentation will be helpful for any claims or returns that may need to be processed. Next, the customer should review the return policy available on the Health Formula website, as it contains valuable information on the steps to follow in case of receiving a damaged item. Generally, the process might involve reaching out to the company to initiate a return or exchange. Customers are encouraged to provide the order number and detailed information regarding the issue when communicating with the company. Following these steps helps ensure that the matter is addressed quickly and efficiently. For any specific questions or additional support, customers may want to refer to the current web page for contact information to get in touch with the appropriate department at Health Formula, Inc.
Answered Oct 19th 2025

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