What should I do if I receive the wrong item?

If a customer receives the incorrect item from Hdis.com, the first step is to carefully review the order confirmation to ensure that there was not a misunderstanding regarding what was originally ordered. Following this, it is advisable to refer to the Hdis.com website for specific return and exchange policies. Typically, the process involves contacting customer service to report the mistake. Customers may need to provide their order number and details about the item received versus what was ordered. In most cases, the company will give instructions on how to return the wrong item and arrange for the correct product to be sent. It is important to ensure that the item is in its original packaging and condition to facilitate an easy return process. Furthermore, returning items in a timely manner is recommended to avoid any potential complications. Customers may also want to check for information on shipping costs associated with returns, as companies can have varying policies on this matter. For the most accurate and updated guidance, looking on the current webpage or the FAQ section is beneficial.