Can I return a product without the original packaging?

Asked a year ago
Yes, we accept returns even if the original packaging is not available. While it is preferred to return items in their original packaging, we understand that it may not always be possible or convenient. However, please ensure that the product is securely packaged to avoid any damage during transit. In order to process your return smoothly, we recommend including all the original accessories, manuals, and any additional items that came with the product. Additionally, please note that returning a product without the original packaging may affect the eligibility for a full refund. Our customer support team is available to assist you with any further questions or concerns regarding returns without original packaging.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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