What is your return policy?

Our return policy at Hardwareworld.com is designed to provide our customers with complete satisfaction. We understand that occasionally you may need to return a product and we are here to help make that process as simple as possible. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. The item must be unused and in its original packaging. Simply contact our customer service team, and they will guide you through the return process. Please note that certain products, such as opened software, custom or special orders, or used items, may not be eligible for return. Additionally, return shipping costs may apply unless the item is being returned due to a mistake on our part. We strive to provide excellent customer service, and your satisfaction is our top priority. We are continuously looking for ways to improve our return process and provide the best experience possible for our customers.